Building Healthcare Brand: Role of service, image, and trust

Objective: Healthcare branding is a recent concept, and its theoretical modeling is still somewhat inadequate. This paper examines how perceived service quality affects healthcare brand performance, brand image, and behavioral intention. Methods: The present study uses survey responses from 678 pati...

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Bibliographic Details
Main Authors: Pradeep Kumar (Author), Shashank Mittal (Author), Shubham Kumar (Author)
Format: Book
Published: ACHSM, 2024-05-01T00:00:00Z.
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3rd Floor Main Library

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