Avaliação do serviço de coleta para exame colpocitológico pela escala SERVQUAL
ABSTRACT Objective: To analyze women's perception of the quality of the service provided for colposcopy test in the city of Belém (PA), Brazil. Method: Quantitative-descriptive study on 400 women who underwent Pap test on the public healthcare network, using the Service Quality (SERVQUAL) mode...
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| Main Authors: | , , , , |
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| Format: | Book |
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Associação Brasileira de Enfermagem.
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