Voices behind indicators for welfare and healthcare in Finland

The voices of different kinds (i.e., stated or unstated expectations of the entities) affect the functioning of the systems. Voices of authorities (VoA), processes (VoP) and shareholders (VoS) are seen in controls interacting with an environment. Therefore, control-related indicators are prescriptiv...

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Bibliographic Details
Main Authors: Petteri Mussalo (Author), Virpi Hotti (Author), Hanna Mussalo (Author)
Format: Book
Published: Finnish Social and Health Informatics Association, 2019-11-01T00:00:00Z.
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3rd Floor Main Library

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