COMPARISON OF THE VALUE PERCEIVED BY CUSTOMERS AND MANAGERS ABOUT THE SERVICES PROVIDED BY FITNESS CENTERS

The objective was to compare the value perceived of the importance and performance of fitness centers by the view of administrators and customers. The sample was integrated with 123 individuals, 108 customers and 15 managers of 10 gyms of Londrina / Paran. For the date collecting was applied a quest...

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Bibliographic Details
Main Authors: Vinicius Almeida Calesco (Author), Jorge Both (Author), Jeane Barcelos Soriano (Author)
Format: Book
Published: Universidade Estadual do Oeste do Paraná, 2013-09-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available