COMPARISON OF THE VALUE PERCEIVED BY CUSTOMERS AND MANAGERS ABOUT THE SERVICES PROVIDED BY FITNESS CENTERS
The objective was to compare the value perceived of the importance and performance of fitness centers by the view of administrators and customers. The sample was integrated with 123 individuals, 108 customers and 15 managers of 10 gyms of Londrina / Paran. For the date collecting was applied a quest...
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Main Authors: | Vinicius Almeida Calesco (Author), Jorge Both (Author), Jeane Barcelos Soriano (Author) |
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Format: | Book |
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Universidade Estadual do Oeste do Paraná,
2013-09-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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