Demands of the emergency services and the work process in open-door services.

This study is aimed at identifying and analyzing users' demands to emergency services of a Health Center, as well as examining the organization of work in that service, identifying how users' access to, acceptance by and bond to the Health system takes place. It is a case study of qualitat...

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Detalhes bibliográficos
Autor principal: Giselda Q. Marques (Author)
Formato: Livro
Publicado em: Universidade Federal Fluminense, Escola de Enfermagem Aurora de Afonso Costa, 2005-12-01T00:00:00Z.
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3rd Floor Main Library

Detalhes do Exemplar 3rd Floor Main Library
Área/Cota: A1234.567
Cód. Barras: 1 Disponível