Impact of Work Conditions and Minority Patient Populations on Quality and Errors

• Main Authors: Anita B. Varkey MD (Author), Linda Baier Manwell MS (Author), Roger L. Brown PhD (Author), Enid Montague PhD (Author), Neda Laiteerapong MD (Author), Diana Burgess PhD (Author), Said Ibrahim MD (Author)
• Format: Book
• Published: SAGE Publishing, 2016-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Objectives: To determine whether workplace conditions affect care quality and errors, especially in primary care clinics serving minority patients. Methods: We conducted a 3-year assessment of work conditions and patient outcomes in 73 primary care clinics in the upper Midwest and New York City. Stu...