Preparing the care relationship: a welcoming tool in health units Preparando la relación para atender al paciente: una herramienta para el acogimiento en unidades de salud Preparando a relação de atendimento: ferramenta para o acolhimento em unidades de saúde

• প্রধান লেখক: Silvia Matumoto (লেখক), Silvana Martins Mishima (লেখক), Cinira Magali Fortuna (লেখক), Maria José Bistafa Pereira (লেখক), Maria Cecília Puntel de Almeida (লেখক)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: Universidade de São Paulo, 2009-12-01T00:00:00Z.
• বিষয়গুলি: article
• অনলাইন ব্যবহার করুন: Connect to this object online.

This study aimed to identify and analyze aspects regarding the preparation for the worker-user relationship in a primary health care unit in a city in the state of São Paulo-Brazil, from the perspective of welcoming. The health work process is the theoretical basis of the study; participant observa...