Model penguatan loyalitas mahasiswa melalui kualitas pelayanan bimbingan akademik dan kepuasan mahasiswa

This study aims to examine the effect of academic guidance service quality, student satisfaction and the interaction between service quality and student satisfaction in strengthening student loyalty. The sample was determined by convenience sampling and purposive sampling methods. The data was colle...

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Bibliographic Details
Main Authors: Salamatun Asakdiyah (Author), Deny Ismanto (Author)
Format: Book
Published: Indonesian Institute for Counseling, Education and Therapy (IICET), 2021-06-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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