CUSTOMERS' SATISFACTION WITH THE UNIVERSITY NEW APPROACHES AND RESULTS

The article focuses on the tools which can be used for the University effective response to the modern challenges such as constantly changing quality characteristics of customers namely the differences in the educational level and socio+ psychological characteristics of the entering contingent; dive...

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Bibliographic Details
Main Authors: Valentina A. Ivashova (Author), Evgeniy V. Galeev (Author), Tatiana V. Fed'Kova (Author)
Format: Book
Published: Moscow Polytechnic University, 2016-12-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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