"Without the need for a second visit" initiative improves patient satisfaction with updated services of outpatient clinics in China

• Main Authors: Jian Shen (Author), Jun Zhang (Author), Qiang He (Author), Haihui Pan (Author), Zhiqiang Wu (Author), Liangming Nie (Author), Hongfang Zhang (Author), Shuning Liu (Author), Yan Sun (Author), Yaoqiang Du (Author), Dongsheng Huang (Author)
• Format: Book
• Published: BMC, 2021-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background To implement the "without the need for a second visit" (WNASV) initiative in our hospital by optimizing the outpatient clinic services via an upgraded information system, in order to increase the quality of outpatient medical services and improve patients' satisfac...