The impact of patient shadowing on service design: Insights from a family medicine clinic

A central tenet of patient-centered care is to truly and deeply understand how patients experience health care. One particular qualitative method, patient shadowing, holds the promise of seeing things through the patient's eyes in real time. The purpose of this research is to utilize patient sh...

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Bibliographic Details
Main Authors: Andrew Gallan (Author), Bruce Perlow (Author), Riddhi Shah (Author), Judith Gravdal (Author)
Format: Book
Published: The Beryl Institute, 2021-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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