Satisfaction attributes related to safety and quality perceived in the experience of hospitalized patients

• Main Authors: Diovane Ghignatti da Costa (Author), Gisela Maria Schebella Souto de Moura (Author), Mariana Goes Moraes (Author), José Luís Guedes dos Santos (Author), Ana Maria Müller de Magalhães (Author)
• Format: Book
• Published: Universidade Federal do Rio Grande do Sul, 2019-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Objective: To unveil patient satisfaction attributes related to safety and quality of care. Methods: Qualitative study carried out in a public university hospital in the south region of Brazil. Data were collected in November 2018 through 24 interviews with patients/families from 12 clinica...