Sense-making strategies and help-seeking behaviours associated with urgent care services: a mixed-methods study

• Main Authors: Joanne Turnbull (Author), Gemma McKenna (Author), Jane Prichard (Author), Anne Rogers (Author), Robert Crouch (Author), Andrew Lennon (Author), Catherine Pope (Author)
• Format: Book
• Published: National Institute for Health Research, 2019-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Policy has been focused on reducing unnecessary emergency department attendances by providing more responsive urgent care services and guiding patients to 'the right place'. The variety of services has created a complex urgent care landscape for people to access and navigate. O...