Communication during encounters about medication switching: Self-reported experiences of pharmacy technicians and patients
Background: During conversations about medication switches, pharmacy staff often deliver a message to patients that may lead to negative emotions. In these situations, clear and patient-centered communication is important. Aim: To gain insight into pharmacy technician-patient experiences regarding t...
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| Main Authors: | , , , , |
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| Format: | Book |
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Elsevier,
2023-03-01T00:00:00Z.
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