Experiences of Teach-Back in a Telephone Health Service

• Main Authors: Suzanne Morony (Author), Kristie Weir (Author), Gregory Duncan (Author), Janice Biggs (Author), Don Nutbeam (Author), Kirsten McCaffery (Author)
• Format: Book
• Published: SLACK Incorporated, 2017-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Asking patients to "Teach-Back" information during a health care consultation is widely recommended, yet little is known about patient and provider experiences using this method. Teach-Back has not previously been evaluated in a consumer telephone health service, a situation in...