Communication as a strategy for hospital accreditation maintenance

ABSTRACT Objective: to analyze the communication strategies adopted by a General Hospital, which helped the accreditation's maintenance with excellence. Method: case study of a Private Hospital in Belo Horizonte, Brazil, accredited with excellence. Data were collected through semi-structured in...

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Main Authors: Elana Maria Ramos Freire (Author), Valéria Cristina da Silva (Author), Adriane Vieira (Author), Selme Siqueira de Matos (Author), Marília Alves (Author)
Formato: Livro
Publicado em: Universidade Federal do Rio de Janeiro, 2019-01-01T00:00:00Z.
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