Empathy in patient-clinician interactions when using telecommunication: A rapid review of the evidence

• Main Authors: Georgina Budd (Author), Dan Griffiths (Author), Jeremy Howick (Author), Jane Vennik (Author), Felicity L. Bishop (Author), Nancy Durieux (Author), Hazel A. Everitt (Author)
• Format: Book
• Published: Elsevier, 2022-12-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Objectives: The COVID-19 pandemic accelerated the replacement of many face-to-face healthcare consultations with telephone consultations. Little is known about the extent to which empathy can be expressed in telephone consultations. Our objective is to review evidence related to empathy in telephone...