What Injured Workers With Complex Claims Look For in Online Communities: Netnographic Analysis

• Prif Awduron: Michelle Manning Hutson (Awdur), Sarah M Hosking (Awdur), Soula Mantalvanos (Awdur), Michael Berk (Awdur), Julie Pasco (Awdur), Trisha Dunning (Awdur)
• Fformat: Llyfr
• Cyhoeddwyd: JMIR Publications, 2022-04-01T00:00:00Z.
• Pynciau: article
• Mynediad Ar-lein: Connect to this object online.

BackgroundImproved understanding of social constructs around injury may help insurance case managers to understand how best to support people after injury. ObjectiveThis study sought to explore what people who sustain work-related injuries may seek from online communities. The study highlights poten...