APA (7th ed.) Zitazioa

Connell, J., & Burgess, J. (2006). Developments in the Call Centre Industry. Taylor & Francis.

Chicago Style (17th ed.) Zitazioa

Connell, Julia, eta John Burgess. Developments in the Call Centre Industry. Taylor & Francis, 2006.

MLA (9th ed.) Zitazioa

Connell, Julia, eta John Burgess. Developments in the Call Centre Industry. Taylor & Francis, 2006.