APA (7th ed.) Citation

Connell, J., & Burgess, J. (2006). Developments in the Call Centre Industry. Taylor & Francis.

Chicago Style (17th ed.) Citation

Connell, Julia, and John Burgess. Developments in the Call Centre Industry. Taylor & Francis, 2006.

MLA (9th ed.) Citation

Connell, Julia, and John Burgess. Developments in the Call Centre Industry. Taylor & Francis, 2006.

Warning: These citations may not always be 100% accurate.