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Bibliografski detalji
Glavni autor:	Silberer, Günter (auth)
Format:	Elektronički Poglavlje knjige
Izdano:	Universitätsverlag Göttingen 2009
Teme:	Economics, finance, business & management Retail sector Sales & marketing Customer services Retail Industry Sales Customer Relations
Online pristup:	OAPEN Library: download the publication OAPEN Library: description of the publication
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