Service Design Capabilities

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers...

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Bibliografische gegevens
Hoofdauteur: Morelli, Nicola (auth)
Andere auteurs: de Götzen, Amalia (auth), Simeone, Luca (auth)
Formaat: Elektronisch Hoofdstuk
Taal:Engels
Gepubliceerd in: Springer Nature 2021
Reeks:Springer Series in Design and Innovation 10
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