The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology

The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology

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This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...

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Bibliographic Details
Other Authors: Lee, Jungwoo (Editor), Han, Spring H. (Editor)
Format: Electronic Book Chapter
Language:English
Published: Springer Nature 2021
Series:The ICT and Evolution of Work
Subjects:
Personnel & human resources management
Business & management
Service industries
Human Resource Management
Business and Management, general
Services
Innovation and Technology Management
COVID-19 Post-pandemic Service Industry
Service Management
Digital Transformation of the Service Sector
Changes in the Nature of Services in the East
Open access
Business & Management
Hospitality & service industries
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