Chapter Decomposing tourists' sentiment from raw NL text to assess customer satisfaction

The importance of the Word of Mouth is growing day by day in many topics. This phenomenon is evident in everyday life, e.g., the rise of influencers and social media managers. If more people positively debate specific products, then even more people are encouraged to buy them and vice versa. This ef...

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Dettagli Bibliografici
Autore principale: Romano, Maurizio (auth)
Altri autori: Mola, Francesco (auth), Conversano, Claudio (auth)
Natura: Elettronico Capitolo di libro
Lingua:inglese
Pubblicazione: Florence Firenze University Press 2021
Serie:Proceedings e report 127
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Accesso online:OAPEN Library: download the publication
OAPEN Library: description of the publication
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