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Innovative Priority Mechanisms in Service Operations Theory and Applications

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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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Bibliographic Details
Main Author: Cui, Shiliang (auth)
Other Authors: Wang, Zhongbin (auth), Yang, Luyi (auth)
Format: Electronic Book Chapter
Language:English
Published: Cham Springer Nature 2023
Series:SpringerBriefs in Service Science
Subjects:
Service industries
Management of specific areas
Operational research
Industry & industrial studies
Service Operations
Priority Queues
Service Innovations
Queue-scalping
Referral priority program
Service-position-trading
Linesitting
Dynamic priority policy
Decision Making
Applications to Service Systems
Queueing Theory
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