Innovative Priority Mechanisms in Service Operations Theory and Applications
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...
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| Andere auteurs: | , |
| Formaat: | Elektronisch Hoofdstuk |
| Taal: | Engels |
| Gepubliceerd in: |
Cham
Springer Nature
2023
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| Reeks: | SpringerBriefs in Service Science
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| Onderwerpen: | |
| Online toegang: | OAPEN Library: download the publication OAPEN Library: description of the publication |
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| 100 | 1 | |a Cui, Shiliang |4 auth | |
| 700 | 1 | |a Wang, Zhongbin |4 auth | |
| 700 | 1 | |a Yang, Luyi |4 auth | |
| 245 | 1 | 0 | |a Innovative Priority Mechanisms in Service Operations |b Theory and Applications |
| 260 | |a Cham |b Springer Nature |c 2023 | ||
| 300 | |a 1 electronic resource (139 p.) | ||
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| 490 | 1 | |a SpringerBriefs in Service Science | |
| 506 | 0 | |a Open Access |2 star |f Unrestricted online access | |
| 520 | |a This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. | ||
| 536 | |a University of California, Berkeley Foundation | ||
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| 546 | |a English | ||
| 650 | 7 | |a Service industries |2 bicssc | |
| 650 | 7 | |a Management of specific areas |2 bicssc | |
| 650 | 7 | |a Operational research |2 bicssc | |
| 650 | 7 | |a Industry & industrial studies |2 bicssc | |
| 653 | |a Service Operations | ||
| 653 | |a Priority Queues | ||
| 653 | |a Service Innovations | ||
| 653 | |a Queue-scalping | ||
| 653 | |a Referral priority program | ||
| 653 | |a Service-position-trading | ||
| 653 | |a Linesitting | ||
| 653 | |a Dynamic priority policy | ||
| 653 | |a Decision Making | ||
| 653 | |a Applications to Service Systems | ||
| 653 | |a Queueing Theory | ||
| 856 | 4 | 0 | |a www.oapen.org |u https://library.oapen.org/bitstream/id/ae80e940-313a-4a13-a2e0-2bdbafbda7bd/978-3-031-30841-3.pdf |7 0 |z OAPEN Library: download the publication |
| 856 | 4 | 0 | |a www.oapen.org |u https://library.oapen.org/handle/20.500.12657/63946 |7 0 |z OAPEN Library: description of the publication |