Measuring service quality of Universiti Teknologi MARA Puncak Perdana Library using LibQUAL / Noor Dina Mohd. Noor and Raja Abdullah Yaacob
This study focuses on library students as a yardstick for determining the level of service quality offered by the library. Academic libraries are facing two major challenges, namely global digital environment, and the increasing competition. Alternative approaches to measure quality emerge in the bu...
Guardado en:
| Autores principales: | , |
|---|---|
| Formato: | Libro |
| Publicado: |
Faculty of Information Management,
2014.
|
| Materias: | |
| Acceso en línea: | Link Metadata |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Internet
Link Metadata3rd Floor Main Library
| Número de Clasificación: |
A1234.567 |
|---|---|
| Copia 1 | Disponible |