Current and ideal practice of quality management in Malaysia / Julian Paul Sidin ... [et al.]

Theory building efforts in total quality management have begun in earnest. However, there is now such a diversity of things done under the name of total quality management that it has become unclear whether TQM still has an identifiable conceptual core. The study addresses several questions, includi...

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Main Authors: Sidin, Julian Paul (Author), Wafa, Syed Azi (Author), Felix, Jules (Author), G.V, Sherry (Author)
Format: Book
Published: University Publication Centre (UPENA), 2007.
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3rd Floor Main Library

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Call Number: A1234.567
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