Kapak Resmi

The effects of service quality towards customer satisfaction of Islamic Bank in Kuantan Pahang /Maz Izuan Mazalan, Faresya Zunaida Mohd Zubair and Prof Madya Dr. Rozman Mohd Yusof

The goal of this study is to identify the effects of Service Quality (SERVEQUAL) towards customer satisfaction at Islamic Bank in Kuantan, Pahang. The study also aims to examine the relationship between Service Quality (Reliability, Tangibility and Responsiveness) and Customer Satisfaction, to inves...

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Detaylı Bibliyografya
Asıl Yazarlar:	Mazalan, Maz Izuan (Yazar), Mohd Zubair, Faresya Zunaida (Yazar), Mohd Yusof, Rozman (Yazar)
Materyal Türü:	Kitap
Baskı/Yayın Bilgisi:	2015.
Konular:	Conference or Workshop Item PeerReviewed
Online Erişim:	Link Metadata
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

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