Slika omota

An IPA assessment of international guests' perceptions on hotel service operations / Anderson Ngelambong...[et al.]

The purpose of this paper is to examine international guests' perceptions on the importance and performance of eight key areas of hotel operation. From in depth review of the literature, eight attributes of hotel operation were identified namely accommodation services, resort day activities, di...

Spremljeno u:

Bibliografski detalji
Glavni autori:	Anderson, Ngelambong (Autor), Isa, Nina Farisha (Autor), Mohd Hanafiah, Mohd Hafiz (Autor), Kibat, Silverina Anabelle (Autor)
Format:	Knjiga
Izdano:	Faculty of Hotel and Tourism Management, Institut Teknologi MARA, Selangor, Puncak Alam Campus, 2011-08.
Teme:	Article PeerReviewed
Online pristup:	Link Metadata
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Can forest conservation and logging activities be reconciled for sustainable future? A case of Deramakot Forest Reserve in Borneo / Silverina Anabelle Kibat, Anderson Ngelambong and Vickson E Tabak
od: Kibat, Silverina Anabelle, i dr.
Izdano: (2019)

Understanding the role of augmented reality in enhancing students' emotions in tourism online learning: a pleasure-arousal-dominance perspective / Silverina A. Kibat, Anderson Ngelambong and Mohd Raziff Jamaluddin
od: Kibat, Silverina A., i dr.
Izdano: (2023)

Commited to flying high in the lowcost airline industry? An extrinsic and intrinsic motivation approach / Rasmee Islam, Ann Suwaree Ashton and Anderson Ngelambong
od: Islam, Rasmee, i dr.
Izdano: (2020)

The effect of Facebook use on academic job performance / Nina Farisha Isa... [et al.]
od: Isa, Nina Farisha, i dr.
Izdano: (2020)

Impact of web and digital experience on the stickiness of third party hotel website / Nina Farisha Isa...[et al]
od: Nina Farisha, Isa, i dr.
Izdano: (2017)

The adoption of Google Earth into teaching and learning for tourism geography course / Johanna Adlin Ahmad ... [et al.]
od: Ahmad, Johanna Adlin, i dr.
Izdano: (2023)

The Law of Hotel Life; or, the Wrongs and Rights of Host and Guest
od: Rogers, R. Vashon (Robert Vashon), 1843-1911

Importance of satisfaction and guests experience in hotel business organizations
od: Milošević Srđan
Izdano: (2012)

Cails paper wash / Aisyah Nur Izzah Azhar ... [et al.]
od: Azhar, Aisyah Nur Izzah, i dr.
Izdano: (2021)

KOMPARASI ANTARA ONLINE GUEST REVIEWS DENGAN OFFLINE GUEST REVIEWS DI TARA HOTEL YOGYAKARTA
od: Jiman Budiharja, -
Izdano: (2022)

THE INVESTIGATION OF THE GUESTS' COMPLAINT AND THE EMPLOYEES' RESPONSE OF A HOTEL IN BANDUNG
od: Kulsum, N. Sumi
Izdano: (2016)

Mary Anderson
od: Farrar, J. Maurice

Sherwood Anderson
od: Lohf, Kenneth A., 1925-2002; Sheehy, Eugene P. (Eugene Paul), 1922-2013

Youths' intention towards Online Food Delivery (OFD) services in Kota Kinabalu / Michelina David ... [et al.]
od: David, Michelina, i dr.
Izdano: (2021)

Tastea 1.0 - tasting tea / Irina Mohd Akhir and Nina Farisha Isa
od: Mohd Akhir, Irina, i dr.
Izdano: (2019)

The Daughter of Anderson Crow
od: McCutcheon, George Barr, 1866-1928; Justice, Martin, 1869-1961 [Illustrator]

Anderson Crow, Detective
od: McCutcheon, George Barr, 1866-1928

Hotel Brand of Origin: Do Guests Perceive Service Differences? / Dwi Suhartanto
od: Suhartanto, Dwi
Izdano: (2011)

Factors that influence frontline employee behavior towards guest satisfaction in hotel / Aida Khalida Mohamed Idris... [et al.]
od: Mohamed Idris, Aida Khalida, i dr.
Izdano: (2017)

A study of hotel lobby physical servicescape and guest impression towards hotel / Sabrina Tarmudi and Nor Siah Jaharuddin
od: Tarmudi, Sabrina, i dr.
Izdano: (2022)

Hotel selection attributes among mature travellers at Redang Island / Jazira Anuar...[et al.]
od: Anuar, Jazira, i dr.
Izdano: (2017)

The impact of COVID-19 Standard Operating Procedure for businesses on job stress and job performance in lodges and homestays of Sukau, Kinabatangan / Boyd Sun Fatt ... [et al.]
od: Sun Fatt, Boyd, i dr.
Izdano: (2020)

How Guest Delight Affected Hotel Pricing before and during Covid-19 Pandemic
od: Domagoj Nikolić, i dr.
Izdano: (2021)

Green branding : the effect of green trust towards brand loyalty of the five-star hotel guest / Muhd Nabil Hanif Hassim and Mohd Raziff Jamaluddin
od: Muhd Nabil Hanif, Hassim, i dr.
Izdano: (2015)

Customer's acceptance, usage and M-satisfaction of Mobile HotelReservation Apps (MHRA) / Mohd Noor Ismawi Ismail...[et al.]
od: Ismail, Mohd Noor Ismawi, i dr.
Izdano: (2017)

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Di Hotel Kara Guest House Sragen
od: Arifin, Zainal, i dr.
Izdano: (2015)

Determinants of customer acceptance and usage of mobile hotel reservation apps (MHRA): An exploratory factor analysis / Mohd Noor Ismawi Ismail ... [et al.]
od: Ismail, Mohd Noor Ismawi, i dr.
Izdano: (2020)

Anderson-Fabry′s Disease
od: Coondoo Arijit, i dr.
Izdano: (2001)

Mineral Physics-In Memory of Orson Anderson
Izdano: (2020)

Anderson-Fabry: una malattia rara?
od: Paolo Colomba, i dr.
Izdano: (2015)

When Hotel Guests Complain About Tobacco, Electronic Cigarettes, and Cannabis: Lessons for Implementing Smoking Bans
od: Elizabeth AD Weigel, i dr.
Izdano: (2022)

PEMBENTUKAN CORPORATE IMAGE HOTEL SANTIKA BANDUNG SEBAGAI BUSINESS HOTEL MELALUI PROGRAM MARKETING PUBLIC RELATIONS : Survei terhadap tamu bisnis yang Menginap di Hotel Santika Bandung
od: Della Shasyanisa Hanafiah, -
Izdano: (2010)

RISE: A minute with researcher: Assoc. Prof. Dr Mohd Hafiz Hanafiah / Assoc. Prof. Dr Mohd Hafiz Hanafiah
od: Hanafiah, Mohd Hafiz
Izdano: (2022)

Guest editorial: International cooperation in education at the new stage
od: Kazuhiro Yoshida
Izdano: (2023)

Making a placement test based on vocabulary knowledge / Andrew Gorringe and John Anderson
od: Andrew, Gorringe, i dr.
Izdano: (2014)

La malattia di Anderson-Fabry. Introduzione
od: Giovanni Duro, i dr.
Izdano: (2017)

La malattia di Anderson-Fabry. Conclusioni
od: Giovanni Duro, i dr.
Izdano: (2017)

Islamic financial literacy among bankers in Kuala Lumpur / Mohamad Azmi Abdullah and Alex Anderson
od: Alex, Anderson
Izdano: (2015)

Gastronomic tourism of Sebuyau, Malaysia: an ecosystem for sustainable development / Abang Zainoren Abang Abdurahman... [et al.]
od: Abang Abdurahman, Abang Zainoren, i dr.
Izdano: (2023)

Expectations of Indian guests from hotel preparedness in COVID-19 / Sarah Hussain, Firdous Ahmad Shah and Saima Kareem
od: Hussain, Sarah, i dr.
Izdano: (2020)