Influence of Wi-Fi service quality towards tourists' satisfaction anddissemination of tourism experience / Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia

Despite the heavy reliance on Wireless Fidelity (Wi-Fi) among tourists', and the increase number of hotspots available at tourist attractions, limited research is available that investigates the service quality of Wi-Fi. This study investigated the dimension of service quality (SERVQUAL), Techn...

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Hoofdauteurs: Masri, Noorhaiza (Auteur), Anuar, Faiz Izwan (Auteur), Yulia, Astri (Auteur)
Formaat: Boek
Gepubliceerd in: Faculty of Hotel Management and Tourism, Universiti Teknologi MARA, Puncak Alam Campus, 2017-09.
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