Work-family conflict and family-work conflict on worker's work roles effectiveness in the call centre industry in Klang valley: a comprehensive model / Raslan Nordin ...[et al.]

• मुख्य लेखकों: Nordin, Raslan (लेखक), Ghazali, Norfazlina (लेखक), Mohamad Mozie, Noorizan (लेखक), Che Din, Suryani (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Faculty of Business and Management, Universiti Teknologi MARA, Shah Alam, 2018-12.
• विषय: Article; PeerReviewed
• ऑनलाइन पहुंच: Link Metadata

Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee's focus between work and family. This study will focu...