Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...

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Main Authors: Abdullah Suhami, Muhamad Zulhelmi (Author), Abdul Talib, Salim (Author), Bachok, Sabaianah (Author), Mohd Saleh, Maria (Author)
Format: Book
Published: Universiti Teknologi MARA Selangor, 2018-12-31.
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