Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

• Asıl Yazarlar: Abdullah Suhami, Muhamad Zulhelmi (Yazar), Abdul Talib, Salim (Yazar), Bachok, Sabaianah (Yazar), Mohd Saleh, Maria (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: Universiti Teknologi MARA Selangor, 2018-12-31.
• Konular: Article; PeerReviewed
• Online Erişim: Link Metadata

The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...