Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]
The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...
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| Main Authors: | , , , |
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| Format: | Book |
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Universiti Teknologi MARA Selangor,
2018-12-31.
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| Online Access: | Link Metadata |
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