An overview of service quality towards guest's satisfaction in hospitality industry / Aida Khalida Mohamed Idris... [et al.]

• Asıl Yazarlar: Mohamed Idris, Aida Khalida (Yazar), Mohd. Pakri, Nur Adnin (Yazar), Hashim, Norliana (Yazar), Nik Mohd Nor, Nik Mohd Shahril (Yazar), Faat, Farhan (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: Universiti Teknologi Mara Cawangan Pulau Pinang, 2020-01.
• Konular: Article; PeerReviewed
• Online Erişim: Link Metadata

Sustainable development of hospitality industry in Malaysia has led numerous numbers of hotels, motels and other lodging accommodation to increase rapidly. It occurs due to the increment number of international and domestic tourist boarding in Malaysia. Owing to that, it is important for lodging pro...