Expectation-based teaching: an action research in English report writing / Ai Kiat Teo..[et al.]

The concept of customer orientation in the field of marketing can be applied in teaching English. It is always necessary to understand students' needs, discuss and share this information as well as respond to the information accordingly to improve students' performance. This paper addresse...

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Main Authors: Teo, Ai Kiat (Author), E.H. Voon, Grace (Author), Voon, Boo Ho (Author)
Format: Book
Published: Universiti Teknologi MARA, Kedah.
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