Implementation of balanced scorecard (BSC) in a Malaysian GLC: perceptions of middle managers / Hazeline Ayoup, Normah Omar and Ibrahim Kamal Abdul Rahman

• Váldodahkkit: Ayoup, Hazeline (Dahkki), Omar, Normah (Dahkki), Abdul Rahman, Ibrahim Kamal (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: Universiti Teknologi MARA Cawangan Selangor, 2012-12.
• Fáttát: Article; PeerReviewed
• Liŋkkat: Link Metadata

This paper examines the perceptions of middle managers concerning several Balanced Scorecard (BSC) implementation issues using the case study approach. Data were collected using a questionnaire which was distributed to 280 middle managers in a selected organisation. The results of the study showed t...