Warranty and its effect towards customer satisfaction in Malaysia's electronic industry / Mohd Rizaimy Shaharudin...[et al.]
This study aims to determine the factors affecting customer satisfaction in after-sales service. It helps to extend the understanding on warranty and its influence towards customers' satisfaction, an important element in retaining a profitable business relationship with the customer. To date, t...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Book |
| Published: |
Universiti Teknologi MARA, Kedah.
|
| Subjects: | |
| Online Access: | Link Metadata |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|