Product quality dimensions ranking: The preference of national motorcycle brand customers / Anita Abu Hassan...[et al.]

This study is about the findings on the perception of the customers towards the quality level of products of a Malaysian national motorcycle/scooter brand based on the eight quality dimensions framework. It helps in generalizing the standing of the product quality attributes among motorcycle/scooter...

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Bibliographic Details
Main Authors: Abu Hassan, Anita (Author), Shaharudin, Mohd Rizaimy (Author)
Format: Book
Published: Universiti Teknologi MARA, Kedah, 2011.
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3rd Floor Main Library

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