Musa, R. (2005). Formulating direct sales customers' satisfaction strategies: Application of Importance-Performance Analysis (IPA) approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रMusa, Rosidah. Formulating Direct Sales Customers' Satisfaction Strategies: Application of Importance-Performance Analysis (IPA) Approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang, 2005.
एमएलए (9वां संस्करण) प्रशस्ति पत्रMusa, Rosidah. Formulating Direct Sales Customers' Satisfaction Strategies: Application of Importance-Performance Analysis (IPA) Approach / Rosidah Musa. Universiti Teknologi MARA Cawangan Pahang, 2005.
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