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Logistics service quality and commitment in third party logistics / Harlina Suzana Jaafar and Mohammed Rafiq

This paper proposes a conceptual model aimed at investigating the effects of logistics service quality and relationship quality on commitment in a third party relationship context. It examines customer perceptions of logistics services provided by third party logistics companies. The model incorpora...

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Bibliografski detalji
Glavni autori:	Jaafar, Harlina Suzana (Autor), Rafiq, Mohammed (Autor)
Format:	Knjiga
Izdano:	Universiti Teknologi MARA Cawangan Pahang, 2005-06.
Teme:	Article PeerReviewed
Online pristup:	Link Metadata
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

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