Discovering the antecedents of engagement for citizen centric public service excellence / Norazlin Mohd Nor...[et al.]

The Malaysian public sector is undergoing vast transformation to provide its citizen with an efficient, transparent, responsive and connected government. The Malaysian government has introduced the Public-Sector Transformation Framework (PSTF) which aims to make it a high performing, trustworthy, dy...

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Hoofdauteurs: Mohd Nor, Norazlin (Auteur), Tuan Ismail, Tuan Nooraini (Auteur), Puteh, Fadilah (Auteur)
Formaat: Boek
Gepubliceerd in: Universiti Teknologi MARA, Kedah, 2017.
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3rd Floor Main Library

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