Discovering the antecedents of engagement for citizen centric public service excellence / Norazlin Mohd Nor...[et al.]
The Malaysian public sector is undergoing vast transformation to provide its citizen with an efficient, transparent, responsive and connected government. The Malaysian government has introduced the Public-Sector Transformation Framework (PSTF) which aims to make it a high performing, trustworthy, dy...
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| Format: | Book |
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Universiti Teknologi MARA, Kedah,
2017.
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| Online Access: | Link Metadata |
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