Discovering the antecedents of engagement for citizen centric public service excellence / Norazlin Mohd Nor...[et al.]

• मुख्य लेखकों: Mohd Nor, Norazlin (लेखक), Tuan Ismail, Tuan Nooraini (लेखक), Puteh, Fadilah (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Universiti Teknologi MARA, Kedah, 2017.
• विषय: Article; PeerReviewed
• ऑनलाइन पहुंच: Link Metadata

The Malaysian public sector is undergoing vast transformation to provide its citizen with an efficient, transparent, responsive and connected government. The Malaysian government has introduced the Public-Sector Transformation Framework (PSTF) which aims to make it a high performing, trustworthy, dy...