Information channel on municipal services: a perspectives from local affairs / Zaherawati Zakaria and Kamarudin Ngah

Past studies on customer satisfaction in Malaysia highlight low awareness from the public in municipal services. The previous studies mainly address the lack of efforts and initiatives of the authorities in organizing effective participation programs in waste management, cleanliness, drainage and cu...

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Detaylı Bibliyografya
Asıl Yazarlar: Zakaria, Zaherawati (Yazar), Ngah, Kamarudin (Yazar)
Materyal Türü: Kitap
Baskı/Yayın Bilgisi: Universiti Teknologi MARA, Kedah, 2018.
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Online Erişim:Link Metadata
Etiketler: Etiketle
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