Measuring health care quality in public hospitals / Ahmad Zamie Azis...[et al.]
As competition intensified in the health care market, health care institutions has no choice but try to improve their efficiency and competitive advantages by improving their cost-effectiveness and quality of care. Patient-based determinants of quality and satisfaction play an important role in choo...
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Main Authors: | Azis, Ahmad Zamie (Author), Kasmunee, Mohd Farhan (Author), Ahmad, Jasmine (Author) |
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Format: | Book |
Published: |
2010.
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Online Access: | Link Metadata |
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