The perception of UiTM Kedah Students on the service quality of counter services at Unit Kewangan UiTM Kedah / Effi Effendi Mawardee...[et al.]
Service quality can be defined as the degree to which a service meets a customer's needs or expectation. Service receivers may have different values and different grounds of assessment towards the same service or organization. Quality is more than a relationship between a customer and a service...
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| Asıl Yazarlar: | , , , , |
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| Materyal Türü: | Kitap |
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2010.
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| Online Erişim: | Link Metadata |
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