The impact of COVID-19 Standard Operating Procedure for businesses on job stress and job performance in lodges and homestays of Sukau, Kinabatangan / Boyd Sun Fatt ... [et al.]

COVID-19 pandemic has left accommodation business operators with no choice and they had to implement all the provided guidelines. They also need to brief their employees to ensure that they adhered to the SOP as new norms of business. To date, there is limited literature that examine the connection...

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Main Authors: Sun Fatt, Boyd (Author), Jailani, Sylviana Imelda (Author), Daniel, Shareen Dina (Author), Hong, Leanne Marian (Author), Kibat, Silverina Anabelle (Author), Bidder, Christry (Author), Mogindol, Spencer Hedley (Author), Aidi, Muhammad Zulhazmi (Author)
Format: Book
Published: Universiti Teknologi Mara Cawangan Pulau Pinang, 2020-11.
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