Determinants of customer satisfaction on catering service in Electric Train Service (ETS), Keretapi Tanah Melayu Berhad (KTMB) / Izhar Hafifi Zainal Abidin... [et al.]

• প্রধান লেখক: Zainal Abidin, Izhar Hafifi (লেখক), Ab Ghani, Intan Suzaini (লেখক), Mohd Amin, Nurizati (লেখক), Usman, Samsul Bahri (লেখক), Mohd Piah, Zul Hazam (লেখক)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: UiTM Cawangan Johor, 2019.
• বিষয়গুলি: Article; PeerReviewed
• অনলাইন ব্যবহার করুন: Link Metadata

In Malaysia, Electrified Train Services (ETS) is the first high speed intercity train system. ETS was executed under the Eighth and Ninth Malaysia Plan with the intention to enhance the operational efficiency and service of Keretapi Tanah Melayu Berhad (KTMB). This service provides an improved trave...