Perception on reliability and responsiveness of Polis DiRaja Malaysia (PDRM): a study among citizens in Putrajaya / Mohd Syafiq Mat Saruji, Yarina Ahmad and Azizan Zainuddin

This paper presents the perception of Putrajaya citizens on reliability and responsiveness of the services provided by Polis DiRaja Malaysia (PDRM). The main objectives of this study are: (i) to determine the level of reliability and responsiveness of police; (ii) to examine the influence of indepen...

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Main Authors: Mat Saruji, Mohd Syafiq (Author), Ahmad, Yarina (Author), Zainuddin, Azizan (Author)
Format: Book
Published: Faculty of Administrative Science & Policy Studies (FASPS), Universiti Teknologi MARA (UiTM) Shah Alam, 2018.
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